@component('mail::message')
# 🎫 New Ticket Created

Hello {{ $ticket->user->name ?? 'User' }},

Your ticket has been created successfully.

**Ticket ID:** #{{ $ticket->id }}  
**Subject:** {{ $ticket->subject }}  
**Department:** {{ $ticket->department->name ?? $ticket->department_name ?? '—' }}  
**Priority:** {{ $ticket->priority_label ?? $ticket->priority ?? '—' }}  
**Status:** {{ $ticket->status_label ?? ucfirst($ticket->status ?? 'open') }}

@component('mail::panel')
{{ $ticket->description }}
@endcomponent

@php
    $ticketUrl = route('tickets.show', $ticket->id);
@endphp

@component('mail::button', ['url' => $ticketUrl])
View Ticket
@endcomponent

Thanks,  
{{ config('app.name') }}
@endcomponent