# MQT HRMS Feature Document (Management View) Last updated: 2026-03-17 Audience: management, operations leaders, HR leadership ## 1) Executive Summary MQT HRMS is a unified platform covering the full employee lifecycle: - Onboarding and profile creation - Attendance and leave operations - Workforce records (domestic and overseas) - Compliance and policy governance - Resignation, clearance, and final exit - Internal service ticketing and operations support The platform centralizes HR, operations, and employee-service workflows in one system with role-based access and automation. ## 2) Feature Catalog (Business-Oriented) ## A. Access, Security, and Governance ### 1. Login, Password Reset, Session Security - Secure login and logout flows - Forgot/reset password journey - Access restricted by authenticated role/permission - Benefit: controlled system entry and account recovery ### 2. Role and Permission Management - Dedicated role setup and permission assignment - Fine-grained access per feature/action - Benefit: least-privilege access and better internal control ### 3. Compliance Acknowledgement (Disclaimer + NDA) - Users are prompted to accept required compliance terms - Versioned acceptance allows re-consent when policy text changes - Benefit: legal defensibility and policy traceability ### 4. Admin Activity Logging - Key admin operations are logged in structured format - Benefit: audit readiness and accountability ## B. Master Data and Organization Setup ### 5. Master Data Management - Client - Department - Designation - Job status - Location - Project - Region - Team - Resource type - Resource status - Manager and Lead records - Covered core masters now archive records instead of permanently deleting them - Re-adding the same archived master name reactivates that value automatically - Benefit: standardized organizational and workforce reference data ### 6. Holiday Management - HR can maintain holiday calendar records - Benefit: consistent attendance/leave behavior aligned with holiday policy ### 7. UK Right-to-Work Registry - Maintain right-to-work records with activate/deactivate behavior - Benefit: compliance tracking for overseas/legal work eligibility ## C. Employee Lifecycle Management ### 8. Domestic Resource Management - Add/edit/view/delete active employee records - View profile and download employee documents - Benefit: complete employee master ownership in HRMS ### 9. Overseas Resource Management - Overseas workforce profiles maintained separately - Includes add/edit/view and lifecycle status - Benefit: dedicated process for international workforce complexity ### 10. Ex-Employee Records - Separate views for former domestic and overseas employees - Benefit: historical records retained without cluttering active workforce ### 10A. Probation Tracking and Reminder Management - HR can monitor probation-related employee records through a dedicated screen - Probation reminder automation supports follow-up on upcoming probation milestones - Benefit: better control of confirmation/review timelines and reduced manual tracking ### 11. Passport and Visa Management - Capture and update passport/visa details for users - Benefit: travel/readiness and compliance for global assignments ### 12. Overseas Contract Extension - Extension request and tracking workflow - Benefit: proactive management of expiring contracts ## D. Onboarding and Early Lifecycle ### 13. Onboarding Management (Domestic) - Create onboarding records - Send/stop onboarding mails - Benefit: streamlined joining workflow and communication ### 14. Onboarding Request Approval - Review onboarding requests - Approve or reject with controlled workflow - Benefit: structured quality check before onboarding completion ### 15. Overseas Onboarding Workflow - Track overseas onboarding requests - View request details and approve/reject - Separate onboarding status monitoring - Benefit: reduced onboarding risk for international hires ## E. Employee Self-Service and Policy Access ### 16. Profile Management - Employees can update profile and password - Separate overseas profile update flow - Benefit: reduced HR dependency for profile changes ### 17. Policy and Document Center - HR, leave, security, privacy, POSH, incident response, portal documentation, and tools docs - Aggregated “all policies” and “all tools documents” views - Benefit: consistent awareness and policy accessibility ### 18. Notifications - System notification inbox - Read/mark-as-read actions - Custom admin-triggered notifications - Birthday wish action from dashboard - Benefit: better communication and engagement ## F. Attendance, Leave, and Time Operations ### 19. Attendance Application and Tracking - Apply/edit/delete attendance requests - My attendance view and individual request view - Benefit: employee attendance governance and visibility ### 20. Attendance Approval Workbench - Approval queues by workforce category: - Domestic - Onsite - International - Manager-specific approval screen - Bulk approve/reject operations - Requestor name + email visibility in approval screens for faster verification - Domestic approval includes mandatory `Deduct Half Day Leave` decision (`Yes/No`) for selected rows before processing - Benefit: faster approval operations and SLA control ### 21. Attendance Calendar - Calendar UI with attendance events API - Benefit: visual planning and historical visibility ### 22. Attendance Cancellation Controls - Preview before cancellation/deletion - HR cancellation endpoints - Benefit: correction workflow with reduced accidental removal ### 23. Attendance Reports and Exports - Report view - Preview and export - Request-focused screens (domestic/onsite/overseas) - `0.5P` half-day present is visible in attendance preview/report output - Domestic request report shows Half Day / `0.5P` marker for quick policy audit - Benefit: operational monitoring and data-driven decisions ### 24. Leave Management - Employee leave apply/edit/delete - Approval queues by domestic/onsite/international categories - Approve/reject controls - Benefit: transparent leave operations with structured approvals ### 25. Leave Ledger - Employee self ledger - HR ledger with adjustment controls - Approved leave cancellation support - Benefit: accurate leave balance and correction controls ### 26. Biometric Integration and Monitoring - Biometric ingest endpoints - Location and sync/delete log views - Retry failed operations - Manual sync option - Export biometric logs - Attendance apply supports selecting same-day biometric IN/OUT entries for domestic/onsite requests - Benefit: lower manual attendance effort and stronger attendance integrity ### 26A. Late Policy Integrated Leave Handling - During domestic attendance approval, late-policy deduction decision can trigger 0.5 leave deduction. - If leave balance is insufficient, system marks one `0.5P` day in attendance log instead of deducting leave. - Leave ledger records reason/reference for policy-based deduction. - Benefit: consistent policy enforcement with transparent audit trail. ## G. Resignation and Exit Management ### 27. Resignation Submission - Employees can apply resignation with notice period and reporting chain - Benefit: formalized resignation intake ### 28. Decision Workflow - HR/manager decision (approve/reject) - Benefit: controlled governance for employee separations ### 29. Departmental Clearance Workflow - Clearance updates by department functions - Exit departments can now be configured from UI rather than relying on hardcoded workflow mapping - Benefit: cross-functional accountability before final release ### 30. Final Exit Action - HR final exit completion step - Benefit: complete closeout with documented lifecycle completion ### 31. Automated Reminder System - Scheduled reminders for clearance pending and exit pending cases - Benefit: reduced manual follow-up and cycle time ## H. Internal Service and Operations Support ### 32. Ticket Management (Helpdesk-Style) - Create/view tickets - Department queue - Department queue default ordering prioritizes actionable items: OPEN first, then ASSIGNED, then REOPENED (then other statuses) - Quick top filters available for RESOLVED, REOPENED, CLOSED, and ESCALATED tickets - Workflow actions: assign, auto-assign (least-loaded resolver), accept, update, resolve, close, reopen, escalate, transfer/reassign, status update - Benefit: transparent internal support handling and accountability ### 33. Ticket Department Role Mapping - Configure department-level role mapping for tickets - Benefit: better routing and ownership of requests ### 34. Network Information Tool - CRUD for network data artifacts - Benefit: quick internal operational reference management ### 35. Chipset Information Tool - CRUD for chipset data assets - Benefit: hardware/technical tracking support ### 36. Inventory View - Inventory visibility endpoint/screen - Benefit: shared operational reference for hardware/assets ### 37. Travel Portal Auto Login - Auto-login bridge for travel portal integration - Benefit: lower friction between systems ## I. Analytics and Automation ### 38. Utilization Analytics - Utilization dashboard - Data, ranking, and user drill-down views - Dedicated HR executive reporting surface for management analytics - Benefit: productivity/capacity monitoring for management ### 39. Bulk Email Campaigns - Create and dispatch bulk email batches - Queue-based sends with status tracking - Benefit: scalable organization-wide communication ### 40. Ticket Analytics - End-to-end ticket analytics screen for monitoring ticket volume and operational performance - KPI coverage includes Assigned, Resolved, Open, Reopened, Escalated, Resolve Performance %, and Avg Resolve Time - Includes a dedicated Status Breakdown chart for Open/Reopened/Escalated monitoring - Benefit: management visibility into support workload, throughput, and trends ### 41. Automation Jobs - Probation reminder automation - Onboarding reminder automation - Overseas contract check automation - Biometric periodic sync - Benefit: reduced manual operations and better process consistency ### 42. Backup Operations - Scheduled backup run and cleanup jobs - Benefit: business continuity and recovery readiness ### 43. Master Data Archive Safeguards - Client, Department, Designation, Job Status, Project, Region, Resource Status, Resource Type, and Team masters now use archive behavior instead of permanent delete - Duplicate-name validation is case-insensitive to reduce accidental duplicate master values - Historical employee, onboarding, attendance, leave, ticket, and exit records continue to show archived master references correctly - Benefit: safer master cleanup with preserved operational history and reporting continuity ## 3) End-to-End Lifecycle Coverage Current lifecycle coverage in the platform: 1. Candidate onboarding creation and approval 2. Employee profile and compliance acceptance 3. Attendance/leave and policy operations 4. Ticketing and operational support 5. Resignation request and decision 6. Department clearance and exit completion 7. Historical record retention for ex-employees 8. Historical reference retention for archived master values ## 4) Management Benefits Snapshot - Single source of truth for workforce data - Better compliance and audit readiness - Faster HR operations through approvals and automation - Improved transparency across departments - Better managerial visibility via reporting and utilization analytics ## 5) Suggested Presentation Structure (for stakeholder review) 1. Why HRMS consolidation matters (risk, speed, visibility) 2. Lifecycle walkthrough (onboarding to exit) 3. Operations excellence (attendance, leave, ticketing, biometric) 4. Governance and compliance controls 5. Automation and analytics impact 6. Next-phase enhancements (KPIs, mobile UX, deeper BI)